Customer Support Executive

  • Job Reference: RW
  • Date Posted: 22 October 2025
  • Recruiter: KM Media Group Limited
  • Website: https://www.iliffemedia.co.uk/
  • Location: Kent
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Accounting & Finance, Administration, Customer Service, Media & Publishing
  • Job Type: Permanent
  • Work Hours: Full Time
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Job Description

Customer Support Executive

Join the team at KM Media Group as a Customer Support Executive!

We’re looking for a friendly, organised individual to support our Commercial Team. This varied role includes front-of-house reception cover, customer service, and admin support across print and digital campaigns.

Location: Medway (office-based)
Hours: Full-time

Salary: £23,150.00

What you’ll do:

  • Handle customer enquiries via phone, email, and in person
  • Manage ad bookings and announcements across press and online
  • Process payments and support campaign delivery
  • Provide reception cover at our Medway office
  • Collaborate with commercial and digital teams

    What you’ll need:

    • Excellent communication and admin skills
    • Confident using systems and handling customer queries
    • Proactive, professional and detail-oriented

      Why join us?
      KM Media Group is a leading independent media company serving Kent and Medway. Be part of a supportive team with opportunities to grow.

      Apply now with your CV-

      Closing Date 23rd November 2025