Office Admin / Service Coordinator

  • Job Reference: MSW/OA/05
  • Date Posted: 4 May 2024
  • Recruiter: M S Webb & Company Limited
  • Location: Kings Hill, Kent
  • Salary: £28,000 to £30,000
  • Sector: Administration, Construction & Building Services, Trades & Services
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

  • Receiving all helpdesk emails and allocating them to the correct team member.  Ensuring once notified that the job is completed, the helpdesk emails are filed accurately and timely.
  • Scheduling engineers, arranging access visits, maintenance visits and ensuring all work is invoiced accurately and in a timely manner
  • ensuring that work reports are emailed to the client and followed up for review.
  • Handle incoming calls from clients, service partners and field engineers.
  • Assisting Operations department to update Operating Software with accurate site information and subcontractor details.
  • Assisting with raising internal purchase orders
  • Assist the Operations team with operational tasks and scheduling of field engineers.
  • General administrative duties including answering the phone, photocopying, scanning and filing,
  • Assist in managing office supplies and placing orders as needed.
  • Greeting visitors to the office and ensuring the board room is ready and equipped for meetings.
  • Vehicle management - ensuring vehicle checks are completed and support the Head of Operations with booking services , repairs.
  • Overseeing stock levels of operational equipment and ensuring that equipment is signed out and inventory on Operating Software is accurate.


  • Excellent written and verbal communication skills.
  • Strong people management abilities and the capability to engage effectively across all levels.
  • Excellent data entry skills
  • Basic understanding of Computer-Aided Facilities Management (CAFM) software.
  • Ability to work under pressure as part of a team as well as independently 
  • Highly organized with a focus on attention to detail

If you would like to join our successful, fast growing team then we would love to hear from you.  We are a family run business, and looking for highly motivated people to join us on our journey.   We are a leading provider of enforcement, security and property services established over 30 years ago.  Our mission is provide our clients with the best possible services and help build a safer and more secure community for all.