Optical Receptionist

Job Description

Patrick Duff Opticians are looking for a part time receptionist to join our team in Paddock Wood.  Our receptionists are the first people our patients meet and the right candidate will be given full training. 

 

The following gives an outline of the job description:

Administrative

• General office tasks - including keeping the practice organised, tidy, clean and stocked
• Patient records – creating, updating and organising paper and electronic records
• Scanning, sending and receiving reports, referral letters, clinic data and other
correspondence
• Processing post, orders for goods, invoices from suppliers, NHS forms

Financial

• Use of till - taking cash and card payments, end of day cashing up and reporting
• Reconciling NHS and other customer payments

Communication

• Being the first point of contact - for patients, suppliers and outside organisations
• Managing appointments in the diary – taking, amending bookings and confirming bookings
• Meeting and greeting patients/customers on arrival
• Establishing eligibility for NHS services, and explaining charges
• Giving basic advice to patients regarding their clinical and optical care