Print Room Supervisor (DAY SHIFT)

Job Title: Print Room Supervisor (DAY SHIFT)
Reports To: Technical Manager

Role Summary:
We are seeking a Print Room Supervisor to support the Technical Manager in maintaining high standards across all printing and labelling operations. You will ensure that all labels meet customer specifications and EEC standards while managing the day-to-day activities and workflow of the Print Room.

Main Responsibilities:

• Manage the daily operations of the Print Room, ensuring smooth and efficient processes.

• Oversee the ISS label database, new product information systems, and associated workflows.

• Create label templates and obtain customer approval prior to the launch of new products.

• Manage Print Room work-in-progress (WIP) stock to ensure it is current and adequately supplied.

• Assign and supervise daily tasks to ensure printed labels meet specifications and production priorities.

• Monitor all Print Room activities, including:

  • Printing product labels and box ends.

  • Downloading label details for production lines.

  • Checking printed labels for quality and accuracy.

  • Maintaining and completing the daily equipment register.

  • Keeping printer heads clean and performing regular maintenance three times daily.

  • Issuing scales and toolbox equipment to production lines.

  • Carrying out daily housekeeping duties in the Print Room.

• Verify that labels are printed correctly and orders match customer label specifications.

• Report faulty packaging and follow hold procedures as required.

• Track and manage packaging wastage and relevant KPIs.

• Investigate and resolve any non-conformance or errors in the Print Room.

• Ensure compliance with Company Policies, Health & Safety, and audit standards.

• Manage the Print Room staff rota, including natural HR and Kronos systems.

• Provide staff training, develop SOPs, maintain file notes, and conduct briefings, investigations, and root cause analysis.

• Take accountability for all work within the Print Room, promoting high company and customer standards.

• Support other sites as required.

Other Responsibilities:

• Maintain high attention to detail and accuracy.

• Exhibit professionalism and respect towards colleagues.

• Contribute positively to the team and lead by example.

• Uphold company values, policies, and procedures.

Managerial Responsibilities:

• Develop team skills and identify opportunities for personal and professional growth.

• Encourage excellence and actively engage with development opportunities.

• Promote company engagement and enthusiasm across the team.

• Communicate effectively with team members, management, and the wider business.

Qualifications and Skills:

• Strong IT skills.

• Experience in a temperature-controlled and packhouse/production environment.

• Knowledge of fresh produce standards.

• Previous quality control experience required.

• Excellent written and spoken English.

• Strong interpersonal and communication skills.

• Ability to work as part of a team and perform repetitive tasks.

• Flexible, thorough, and detail-oriented.

• Ability to follow instructions and work under pressure to meet deadlines.

• Organised, methodical, and able to carry out the full range of duties in the role.

Measures of Performance / Key Deliverables:

• Customer service and quality levels.

• Print Room KPI achievement.

• Maintenance of hygiene and compliance standards.

• Adherence to management systems and company procedures.