Production Administrator (DAY SHIFT)

Job Title: Production Administrator (DAY SHIFT)
Reports To: Stock Supervisor

Role Summary:
We are looking for a Production Administrator to provide comprehensive administrative support to our production and stock control functions. This role ensures that all processes and documentation are accurate, complete, and delivered in a timely manner to keep the site running efficiently. You will manage the organisation, distribution, and closure of all production Works Orders within the same shift.

Main Responsibilities:

• Accurately manage production-related paperwork across all production lines, including stock movement documentation.

• Work closely with the Shift Support Supervisor to ensure stock orders and production plans are communicated and executed efficiently.

• Liaise with the ISS Sales team and Planning & Performance Analyst to ensure orders are correctly captured, jobs are set up on the appropriate lines, and production aligns with the plan.

• Provide regular Plan Status updates to Production Management.

• Manage the “Production Quality Alert” process to communicate quality issues internally and with customers.

• Review and reconcile work order stock information to improve stock accuracy, ensuring all Works Orders are closed by the end of each shift.

• Collaborate with colleagues daily on stock matters, work orders, and discrepancies to enable real-time decision-making.

• Ensure all products are used for the allocated order, scanned correctly, and end stock and out grades are accurately recorded.

• Review and reconcile ERP system documentation, investigating and resolving discrepancies.

• Support the Supervisor in stock investigations, reconciliations, and traceability exercises.

• Assist the Stock Checker by printing stock sheets and raising queries when needed.

• Manage daily order changes and job paperwork efficiently and accurately.

• Understand stock allocation and mass balance to maintain stock accuracy and minimize errors.

• Support the Production team in resolving stock issues as they arise.

• Perform general ad-hoc administrative duties as directed by the Production Management Team.

• Ensure all practices comply with Company Policy and Health & Safety guidelines.

Other Responsibilities:

• Maintain attention to detail and high work accuracy.

• Demonstrate professionalism, accountability, and respect towards colleagues.

• Contribute positively to the team and support learning and development opportunities.

• Uphold company values, policies, and procedures.

Qualifications and Skills:

• Excellent written and spoken English and Maths (GCSE level or equivalent).

• Previous experience in a busy office or administrative environment.

• Proficient in Microsoft Office (Word and Excel); training will be provided for in-house systems.

• Flexible, thorough, and highly attentive to detail.

• Ability to follow instructions and meet deadlines under pressure.

• Organised and methodical in approach to work.

• Knowledge of accurate administrative processes and procedures.

• Ability to make confident and effective decisions when required.

Measures of Performance / Key Deliverables:

• Achievement of internal KPIs.

• Efficient handling of orders and paperwork.

• Effective communication and coordination across teams.

• Proactive issue resolution.

• Compliance with company documentation standards.

• Support for live stock management.

• Management of Quality Alerts and stock control support.