Quality Control (QC) Assistant

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Job Description

Job Title: Quality Control (QC) Assistant
Reports To: QC Supervisor

Role Summary:

We are looking for a detail-oriented QC Assistant to ensure all products packed at ISS meet customer specifications and quality standards. You will monitor shelf-life samples, perform pre-production tests, and ensure all dispatched produce complies with safety, quality, and legal requirements.

Key Responsibilities:

  • Perform pre-production destructive tests on products.

  • Monitor shelf-life samples daily and record results in the system.

  • Communicate any out-of-spec or non-conforming results promptly to line supervisors and customers to minimize downtime.

  • Conduct required destructive tests on shelf-life samples and report any issues.

  • Ensure all products dispatched meet customer specifications and legal requirements.

  • Work safely and report hazards or near misses.

  • Follow “clean as you go” procedures to maintain a safe and organised work environment.

  • Operate equipment correctly and safely.

  • Contribute to departmental KPIs and overall business objectives.

  • Maintain high standards of health, safety, hygiene, and housekeeping in line with BRC, HACCP, and PIU audit standards.

  • Communicate effectively with team members and line managers.

Other Responsibilities:

  • Demonstrate accountability and take ownership of your work.

  • Maintain accuracy and attention to detail in all tasks.

  • Collaborate positively with colleagues and contribute to team performance.

  • Seek opportunities to learn and develop professionally.

  • Uphold company values, policies, and procedures.

This list is not exhaustive and other reasonable duties may be required.

Qualifications & Skills:

  • Good level of English and numeracy.

  • Excellent attention to detail.

  • Knowledge of fresh produce preferred.

  • Strong interpersonal and communication skills (written and verbal).

  • Ability to work under pressure and meet deadlines.

  • Strong planning and organisational skills.

  • Results-focused with initiative and tenacity.

  • Flexible approach and analytical thinking.

  • Customer-focused and thorough in work.

  • Excellent teamworking abilities.

Performance Measures:

  • Achievement of departmental KPIs.

  • Accuracy of work and adherence to quality standards.

  • Contribution to team performance.

  • Meeting customer service levels.

  • Health & Safety compliance.