SOP Administrator

SOP Administrator

Salary: Competitive

Full time

Larkfield, Kent

Are you detail-oriented and passionate about ensuring accuracy in financial and technical processes? Join Managed Technology Corporation Limited as an SOP Administrator, where you’ll play a pivotal role in evaluating new photocopier equipment deals. You’ll assess financial viability, verify equipment configurations, and provide insightful analysis, all while contributing to a dynamic and collaborative team.

Who we are:

Managed Technology is a leading provider of office technologies and printing services, with a strong focus on delivering exceptional customer-centric solutions. Operating across multiple offices in the UK, we serve a diverse client base, including small to medium-sized businesses, educational institutions, and government organizations. As one of the fastest-growing managed print services providers in the market, we pride ourselves on innovation, reliability, and outstanding service delivery.

Key Responsibilities:

• Review and validate new equipment sales contracts for accuracy and compliance.
• Liaise with leasing partners to organize and secure finance contracts.
• Assist the sales team with document preparation to ensure smooth deal processing.
• Prepare and maintain detailed analysis spreadsheets tracking equipment sales performance.
• Input orders into the Vantage Online system to facilitate installations and ensure timely equipment procurement.
• Act as a primary contact for queries regarding new contract structures and configurations.
• Liaise with the Installations team to address equipment installation questions.
• Create new customer accounts for new sales received.
• Manage core sales-related email inboxes to ensure timely responses and organization.
• Provide regular updates to account managers on the status of submitted deals.
• Assist the sales team by contacting customers to support deal completion and inquiries.

Other duties:

• Support general office tasks and undertake ad-hoc duties as needed.

Key Measurements of Success

• Percentage of sales contracts reviewed without errors or requiring rework.
• Time taken to validate contracts against expected service level agreements (SLAs).
• Sales team requests supported, with minimal delays or revisions.
• Timeliness and accuracy of analysis spreadsheets delivered to the SOP Manager.
• Insightful reporting leading to actionable improvements or trends identified.
• Percentage of orders processed without errors affecting installations or delivery.
• Positive feedback from the Installations team regarding communication.
• Positive feedback from customers and sales team regarding interactions.

What We’re Looking For

• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Excel, including data analysis and reporting.
• Exceptional attention to detail and accuracy in all tasks.
• A collaborative team player with a positive attitude.
• Eagerness to learn new systems and develop an understanding of accounting processes.

A minimum of GCSE grade 5 or above (or equivalent) in Maths and English. 

What We Offer:

• Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
• 20 days annual leave, plus Bank Holidays, with an extra day after each year of service.
• Excellent training & development opportunities within a rapid growing organisation
• Accounting training opportunities for the ideal candidate.
• Competitive wage

Job Category

Finance & administrative

Start

ASAP