Trainee E-Commerce & Digital Marketing & Office Assistant
We are seeking a proactive and detail-oriented individual to join our team as a Trainee E-Commerce & Digital Marketing & Office Assistant. This role is ideal for someone with a passion for online retail, digital content creation, and customer engagement. You will play a key part in enhancing our online presence and ensuring a seamless customer experience across multiple platforms. An opportunity to join a great team with great prospects to grow with us.
Key Responsibilities:
• Marketplace Expansion: List and manage products on third-party sales platforms such as Etsy, eBay, and others, ensuring consistency and quality across all listings.
• Product Content Management: Photograph and scan new products, ensuring high-quality images are uploaded to relevant product pages across our websites.
• Social Media Development: Grow and manage our presence on agreed social media platforms through engaging and consistent content.
• Search Engine Optimization (SEO): Create and maintain accurate meta data, including product titles, descriptions, and keywords, to improve search engine rankings.
• Stock Control: Conduct initial and routine audits of inventory, ensuring accurate stock levels and effective stock management.
• Customer Support: Provide assistance with customer service queries as needed, maintaining a high standard of communication and professionalism.
• Order Fulfilment: Assist with packaging and dispatching customer orders to ensure timely delivery.
• Customer Database Management: Audit and develop our online customer base to support targeted marketing and improved customer retention.
• Print: Assisting with the Printing Process and general supervision of print production runs.
What We Offer:
• Competitive Salary
• Career Growth: Opportunity to grow within a motivated and ambitious company.
• Training & Development: Comprehensive training and ongoing personal
development support.
• Pension Contributions
• Holiday Entitlement: 20 days paid holiday plus 8 statutory bank holidays.
• Weekends OFF! No weekends. Monday to Friday Job Role!
• Supportive Environment: A collaborative and friendly team culture.