Warehouse Supervisor

  • Job Reference: Days Kent
  • Date Posted: 31 May 2024
  • Recruiter: Drink Warehouse UK Limited
  • Location: Manston, Kent
  • Salary: £30,000
  • Bonus/Benefits: monthly bonus upon achieving KPI's
  • Sector: Warehousing & Manufacturing
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description



  • Adhering to Health and Safety, Environmental procedures and ensuring they are always understood and practiced by the team
  • Ensure products are picked and dispatched in a timely manner working against strict timescales
  • Maintain the highest levels of customer service
  • Weekly and full monthly stock counts, overstock checks and deal with any unposted stock adjustments.
  • Manage daily and weekly operational challenges, escalating any issues you cannot resolve to the Warehouse Manager
  • Supervise and control goods in operations to ensure accuracy with minimum handling and stock damage, with sporadic help with picking on out bound deliveries.
  • Ensure security of Warehouse environment and maintain access control, ensuring housekeeping standards are always maintained
  • Manage goods in – all stock to be checked and put away in a timely manner/record & communicate any discrepancies with purchasing team. Pallet labels to be applied to all stock upon receipt
  • Daily reporting on the Acron report
  • Ensure order fulfilment by managing the accuracy of product picking
  • Identify errors and eliminate root cause using robust countermeasures and sustain the corrective actions to eliminate repeat issues
  • Manage the implementation of warehouse changes, production trials, model changes as directed by Head of Operations and/or Warehouse Manager
  • Ensuring the short-dated stock is checked and reported back to the business weekly
  • Manage the daily returns and collections in line with company procedures
  • Ensure compliance to all relevant legislation affecting Kent warehouse operations
  • Ensure compliance with all Employment Law and Health and Safety requirements within the Kent warehouse operations and complete daily reporting for all Health & Safety concerns identified on walkaround checks
  • MHE checks & defects to be reported daily in line with company procedures
  • Contribute to the identification, evaluation and where appropriate implementation of improvement initiatives within the warehouse operations
  • Lead team development requirements to ensure the team are motivated and skilled in all requirements of the operation via monthly 1-2-1's
  • Ensure staff work to the processes and procedures relating to the warehouse operation and debrief them in accordance with the Company requirements
  • Assist in the recruitment of warehouse staff as required
  • Monitor staff performance levels, providing feedback to the employee and to the Warehouse Manager on achievements and/or concerns and help to identify improvement opportunities
  • Daily open communication with Kent warehouse staff on team briefs, company news, warehouse updates, operational requirements, shift matters and working processes

Skills Required:

  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Able to work autonomously
  • Good knowledge of IT systems including Microsoft Word and Excel
  • Flexible working attitude with a proactive and positive approach to duties.
  • Proven organisational skills, including planning and problem solving.
  • Proven record in delivering excellent customer service and meeting customer expectations.